Policies and Procedures

You may download the Community Connection Inc. policy and procedures guide by clicking on the link below.

Available Documents

DSQ Documents

Community Connection Policies

Committee Member Induction Policy

Interpretor and Facilitator Policy

Issues and Complaints Policy

Workplace Rehabilitation Policy

Advocacy Policy

Staff Management Policy

Privacy and Confidentiality Policy

Restrictive Practices Policy

Service Management Policy

Service Access Policy

Decision Making and Choice Policy

Duty of Care Policy

Financial Delegations Policy

Individual Needs Policy

Locking of Gates, Doors and WIndows Policy

Compliments, Suggestions and Complaints Policy

Conflict of Interest Policy

Critical Incident Policy

Community Connection Procedures

Energy Saving Procedure

Incident Reporting Procedure

Procedure for Recording Notes in Communication Book

Procedure for Responding to a Complaint, Compliment or Issue

Procedure for WorkCover Claim

Procedure for Critical Incidents

Protection of Rights and Freedom from Abuse and Neglect Procedure

Timesheet Procedure

Quality Assurance
Policies and Procedures Workplace Health & Safety DSQ Standards HACC Standards Administration Forms